Responsible Gaming
Our Commitment to You
At Star Casino Online, we believe that gambling should be enjoyed as entertainment only—never as a way to earn money or solve financial problems. We're committed to promoting responsible gaming practices and supporting the wellbeing of our players.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use our services. We take age verification seriously and reserve the right to request proof of identity at any time. If you are under the legal age, please do not attempt to gamble.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your own gambling behaviour, it may be time to seek help:
- Gambling with more money than you can afford to lose
- Chasing losses by gambling more to try to win back money
- Spending increasing amounts of time and money on gambling
- Hiding gambling activity from family, friends, or partners
- Feeling anxious or irritable when trying to cut down or stop gambling
- Using gambling to escape problems, stress, or difficult emotions
- Neglecting work, school, family, or social obligations due to gambling
- Borrowing money or going into debt to fund gambling
- Failed attempts to reduce or control gambling
- Experiencing physical symptoms (sleep loss, headaches) related to gambling stress
Self-Help Tools
We provide a range of responsible gaming tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a chosen timeframe (daily, weekly, or monthly)
- Loss Limits: Set a limit on the maximum amount you're willing to lose during a session
- Reality Checks: Receive regular reminders during your gaming session about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel your gambling is becoming problematic
We encourage you to use these tools as part of your responsible gaming strategy.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online – Free online counselling and support
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call) - Lifeline Australia – 24/7 crisis support
Phone: 13 11 14
International Support
- GamCare (UK)
Website: www.gamcare.org.uk - GamStop (UK) – National self-exclusion scheme
Website: www.gamstop.co.uk - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
Take Action Today
If you think you may have a gambling problem, or if gambling is affecting your life, relationships, or finances, please reach out for help immediately. There is no shame in seeking support—trained counsellors are available to assist you confidentially and at no cost.
Remember: gambling should be fun and entertaining. If it stops being enjoyable, it's time to take a break and seek assistance.